Frequently Asked Questions
Everything you need to know about KeraFiber hair solutions.
What are KeraFiber Hair Building Fibers made of?
Our fibers are made of high-grade, natural keratin protein, which is the same protein found in human hair. They are designed to merge undetectably with your existing hair strands.
How long do the fibers stay in place?
KeraFiber stays securely in place until you wash your hair with shampoo. It is resistant to wind, rain, and perspiration when used with our specialized Fiber Hold Spray.
When will my order arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your results, you can return the product for a full refund, minus shipping and handling costs.
Can I use styling tools with KeraFiber?
Yes. We recommend using blow dryers, flat irons, or curling irons before applying KeraFiber. Once the fibers are applied, you can finish with hairspray to lock the look in place.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.